I had originally rated this company 5-star and now revise that evaluation to 1-star after discovering that the fence was not built to the contract requirements. I cannot get my yard tools through the 5-foot easement for the walkway since the new Shadowbox design required moving the fence 4” to the North, which they didn’t do, and they used 4x6” rather than 4x4”, reducing my confined space access 2.5”; one end of the fence was built into the dirt rather than at grade level; see photo that shows fence 2” below landscape fabric. So I have piles of rock since September 2024 that cannot be replaced. I waited a week for an appointment scheduled with the operations superintendent, over which they scheduled another mandatory meeting and offered a time slot earlier in the day, but then the superintendent wasn’t available, so they sent a field supervisor who recommended that landscaping would solve the fence being built into the dirt. This is unrealistic, unconscionable, and more time-consuming and costly to me. I prepared for the fence build by moving 61’ of rock at least 3’ away from the fence to make it easier for the contractors, which took me 11 hours over a 2-week period. Now they are telling me that I have to dig down 4” in perma-frost dirt to get below the pickets and 2” x 4”s just so I can now replace the rock! Ridiculous, unacceptable solution! The Field Operations Superintendent is now out-of-office until 12/17/24 and is supposed to give me a recommendation. They schedule, cancel, re-schedule due to higher priorities without any concern about the impact to the customer’s schedule. This fence was built on 10/14/24; it is now 12/12/24, and I still can’t replace my rock. This is a huge inconvenience to me and people coming to visit see the mess in my backyard-very negative PR for Integrity Fencing. I paid for both the fence and stain within a day of completion. Now, supposedly in a Warranty window, I have to wait indefinitely to get my contract fulfilled. They are too busy to do it right. The irony is I interviewed 6 different companies back in May/June 2023, and finally decided in August 2024 on Integrity Fence. I am very disappointed in this negative, costly, time-consuming and frustrating experience which has placed enormous burden on me-an experience that had been very positive with Sales and utility locates. Operations needs to fulfill properly on the Contractual agreement. The irony is in the name: “integrity”. Buyer beware!

Although the job was relatively small, David and Julian did a terrific, quick, and clean job replacing two gates and wing fences. Courteous and professional. Highly recommended!

I am super happy with the work Integrity did for us building our cedar fence. They are reliable, professional and very competitive in their pricing. I highly recommend them.👍

Our installers David and Julian did an amazing job, cleaned up the site and left the area looking better than before they started. We are very happy with our new fence.

Jordan was my fence consultant who came out for measurements and to explain options and pricing to me. He was very patient in waiting for plans to be approved from my HOA and honored my original quote even as seasonal pricing changed. The office was very attentive when I called with questions, and their billing/payment process was simple and straightforward. During the job the installers checked levels panel by panel, were able to offset the posts without disturbing my plants, and left the job with a beautiful looking fence and no trash. The only recommendation for their future jobs would be to have them walk the job prior to leaving since I was home and available all day, they took off pretty quickly. Overall, I'd recommend giving them a call.